1. Log in to the secure member portal.
2. From the dashboard, click the Life Insurance Plan tile. You will see the Basic unit of Life Insurance provided by your employer as well as any additional personal or family coverage you have purchased.

REDUCE OR CANCEL

You can REDUCE your Life Insurance coverage at any time.

1. Log in to the secure member portal.
2. From the dashboard, click the Life Insurance Plan tile.
3. Click on the blue Change Coverage button.
4. Make the applicable changes.
5. The system will automatically calculate your new premium amount.

INCREASE

You will need to provide Evidence of Insurability to INCREASE your coverage, unless you make the change within 60 days of a recognized Life Event.

Under the Life Insurance Plan, recognized Life Events include:

• Marriage or date of cohabitation of a common-law relationship
• Marriage break-up or end of a common-law relationship
• Acquiring a dependent child or enrolment of a previously ineligible dependant in a recognized educational institution
• Death of a spouse/common-law partner

The secure member portal will automatically ask you about updates to your Life Insurance coverage when you report the Life Event.

If you cannot access the member portal, please contact us.

You may not INCREASE your Post-Retirement Life Insurance coverage, but you may REDUCE it at any time.

1. Log in to the member portal.
2. From the dashboard, click the Post-Retirement Life Insurance Plan tile.
3. Click on the orange Decrease or Cancel Coverage button.
4. The system will automatically calculate your new premium amount.

If you cannot access the member portal, please contact us.

1. Log in to the member portal.
2. From the dashboard, click the Life Insurance Plan tile.
3. Look under the Beneficiaries tab.

If your beneficiary shows as still pending it means we have not yet received your signed Beneficiary Declaration form. (We must receive the signed form to confirm your beneficiary.)

1. Log in to the member portal.
2. From the dashboard, click the Post-Retirement Life Insurance Plan tile.
3. Look under the Beneficiaries tab.

If your beneficiary shows as still pending it means we have not yet received your signed Beneficiary Declaration form. (We must receive the signed form to confirm your beneficiary.)

 

If you are changing your beneficiary because of a recognized Life Event, please start by reporting the associated Life Event in the secure member portal.

As you report the Life Event, the system will automatically make changes and prompt you when you have options, such as updating your Life Insurance beneficiary.

If your beneficiary change is not related to a Life Event:

1. Log in to the member portal.
2. From the dashboard, click the Life Insurance Plan tile.
3. Under the Beneficiaries tab, click on the orange Start New Beneficiary Declaration button and fill in the information. You may keep adding new beneficiaries until you are done.
4. When you have entered all your beneficiaries, click the orange Submit Declaration button.

THERE’S STILL ONE MORE IMPORTANT STEP!

After you change your beneficiary in the member portal, you will receive a Life Insurance Beneficiary Declaration form in the mail. It is important that you confirm the information is correct, sign it in ink and mail it back to HEB Manitoba.

Your last beneficiary on file (or your estate) will continue to be your Life Insurance beneficiary until we receive the NEW signed Beneficiary Declaration.

If you cannot access the secure member portal, please contact us.

If you are changing your beneficiary because of a change in relationship status, please start by reporting the associated Life Event.

As you report the Life Event, the system will automatically make changes and prompt you when you have options, such as updating your Life Insurance beneficiary.

If your beneficiary change is not related to a Life Event:

1. Log in to the member portal.
2. From the dashboard, click the Post-Retirement Life Insurance Plan tile.
3. Under the Beneficiaries tab, click on the orange Start New Beneficiary Declaration button and fill in the information. You may keep adding new beneficiaries until you are done.
4. When you have entered all your beneficiaries, click the orange Submit Declaration button.

THERE’S STILL ONE MORE IMPORTANT STEP!

After you change your beneficiary in the member portal, you will receive a Post-Retirement Life Insurance Beneficiary Declaration form in the mail. It is important that you confirm the information is correct, sign it in ink and mail it back to HEB Manitoba.

Your last beneficiary on file (or your estate) will continue to be your Post-Retirement Life Insurance beneficiary until we receive the NEW signed Beneficiary Declaration.

If you prefer a paper form or cannot access the member portal, please contact us.

 

To change your mailing address, email, or phone number, log in to the secure member portal and select My Profile.

To change your email address or phone numbers, click on the Personal Information tab.

To change your mailing address, select the Address tab.

Then click the Change Mailing Address button. This will open a pop-up window where you can change your mailing address.

Start typing your address in the space provided and select your address from the list.

If you cannot access the secure member portal, you may complete the Contact Information Change Form and return it to us by postal mail.

Remember, you will still need to update your contact information with your employer separately.

Report the marriage as a Life Event in the secure member portal.

As you walk through the process, the system will automatically update your coverage and let you know about any options available to you.

If you cannot access the secure member portal, please contact us.

Report the date of cohabitation as a Life Event in the member portal.

As you walk through the process, the system will automatically update your coverage and let you know about any options available to you.

If you cannot access the member portal, please contact us.

A new common-law partner is eligible for coverage after you have lived together for one year, provided you report the relationship within 60 days of the date of cohabitation.

If you report the relationship more than 60 days after the date of cohabitation, your new common-law partner will not be eligible for coverage until one year after the date you report the relationship.

Report the addition of a new child as a Life Event in the secure member portal.

As you walk through the process, the system will automatically update your coverage and let you know about any options available to you.

If you cannot access the secure member portal, please contact us.

 

Report the separation from your spouse or common-law partner as a Life Event in the secure member portal.

As you walk through the process, the system will remove your former spouse/partner from your coverage and let you know of any options available to you.

If you cannot access the secure member portal, please contact us.

If you are a member of the Pension Plan, your former spouse/partner may be entitled to a portion of your pension.

Reporting your separation will trigger our system to send you information about steps you might need to take regarding the possible division of your pension.

 

To report the death of a spouse, common-law partner or dependent child, please contact us directly so we may help you navigate this difficult time.