Plan rules determine when you are eligible to change your Healthcare or Dental Plan coverage:

If your coverage is changing as the result of a recognized Life Event such as getting married, simply report the Life Event in the member portal.

As you walk through the process, the system will automatically update your coverage and alert you to any options available to you.

The life event must be reported within 60 days or coverage restrictions may apply.

 If you want to change your coverage because you have gained or lost alternate coverage,

1. Log in to the member portal.
2. Click the Healthcare Plan or Dental Plan tile on your dashboard.
3. Click the Change Coverage button and follow the prompts.
4. Remember to change coverage for both Plans if applicable.
   

You must make the change within 60 days of gaining or losing alternate coverage.

If you cannot access the secure member portal, please contact us.

Plan rules determine when you are eligible to change your Retiree Healthcare Plan coverage.

Once you select a Retiree Healthcare Plan at retirement (Level 1 or Level 2), you cannot change it. You may only change within that level from Family to Single or Single to Family.

If you want to change your coverage as the result of a recognized Life Event, simply report the Life Event in the member portal.

Under the Retiree Healthcare Plan, recognized life events include:

• Marriage/new common-law relationship
• Separation/divorce
• Gaining or losing a dependent child

As you walk through the process, the system will automatically update your coverage and alert you to any options available to you.

If you prefer a paper form or cannot access the member portal, please contact us.

The life event must be reported within 60 days or coverage restrictions may apply.

If you want to enrol or temporarily waive because you have gained or lost alternate coverage:

1. Log in to the member portal and click the Retiree Healthcare Plan tile on your dashboard.
2. Click the Change Coverage button and follow the prompts.

If you prefer a paper form or cannot access the member portal, please contact us.

You must make the change within 60 days of gaining or losing alternate coverage.

 

Go to Manitoba Blue Cross to make healthcare or dental claims or request an HSA amount.

You can log in to mybluecross, download the app, or access forms.

 

Contact Manitoba Blue Cross directly to request replacement cards.

Go to Manitoba Blue Cross to access wellness resources and EAP services.

 

To change your mailing address, email, or phone number, log in to the secure member portal and select My Profile.

To change your email address or phone numbers, click on the Personal Information tab.

To change your mailing address, select the Address tab.

Then click the Change Mailing Address button. This will open a pop-up window where you can change your mailing address.

Start typing your address in the space provided and select your address from the list.

If you cannot access the secure member portal, you may complete the Contact Information Change Form and return it to us by postal mail.

Remember, you will still need to update your contact information with your employer separately.

Report the marriage as a Life Event in the secure member portal.

As you walk through the process, the system will automatically update your coverage and let you know about any options available to you.

If you cannot access the secure member portal, please contact us.

Report the date of cohabitation as a Life Event in the member portal.

As you walk through the process, the system will automatically update your coverage and let you know about any options available to you.

If you cannot access the member portal, please contact us.

A new common-law partner is eligible for coverage after you have lived together for one year, provided you report the relationship within 60 days of the date of cohabitation.

If you report the relationship more than 60 days after the date of cohabitation, your new common-law partner will not be eligible for coverage until one year after the date you report the relationship.

Report the addition of a new child as a Life Event in the secure member portal.

As you walk through the process, the system will automatically update your coverage and let you know about any options available to you.

If you cannot access the secure member portal, please contact us.

 

Report the separation from your spouse or common-law partner as a Life Event in the secure member portal.

As you walk through the process, the system will remove your former spouse/partner from your coverage and let you know of any options available to you.

If you cannot access the secure member portal, please contact us.

If you are a member of the Pension Plan, your former spouse/partner may be entitled to a portion of your pension.

Reporting your separation will trigger our system to send you information about steps you might need to take regarding the possible division of your pension.

 

To report the death of a spouse, common-law partner or dependent child, please contact us directly so we may help you navigate this difficult time.