As an interim measure during the postal strike, correspondence may be dropped off at our office during our hours of operation or sent to us by email or fax.
Do not send Beneficiary forms by email or fax. These documents are only valid if signed in ink.
Office Hours and Contact Information
Important to Note
- All deadlines have been extended for 30 days.
- We continue to hold all outgoing mail. Members or their Authorized Representative can call us to arrange to pick it up at our office.
- We do not accept walk-in appointments. All visitors who want to meet with a staff member must contact us first to make an appointment.
We also encourage all members to take advantage of our online service options by using our secure member portal. Once registered, you can:
- Complete any outstanding enrolment
- Update your personal information
- Arrange for coverage during a leave of absence
- Report Life Events and update your coverage accordingly
- Estimate your future pension and explore different retirement scenarios
- And more!