Our Member Services Team

We are committed to providing you with superior service, and accurate and timely pension information. Our goal is to ensure you have the information you need to make informed decisions about your retirement and pension benefits throughout your career and life events. 

Our Member Services team is available Monday through Friday. Please click here for full contact information. 

To help you plan for the various events throughout your career, we offer:

1. One-on-one appointments 

We are available to meet with you and your spouse/common-law partner, if applicable, to explain the various options and the impact of your choices on your pension benefit entitlement. 

We can meet with you remotely via telephone, Zoom, or Teams. In-person appointments are also available. 

All meetings require an appointment. Please book at least two weeks in advance.  

For the safety of our members and staff, masks are required while in the meeting room. 

Hand sanitizer and masks are available in all meeting rooms, and surfaces are disinfected between appointments.

2. Presentations 

HEB Manitoba generally provides two types of presentations to its members: 

• Pre-retirement, which is geared specifically to those members nearing retirement, and 
• Pension and benefits overview, which provides information on benefit plans offered through HEB Manitoba.

Your employer should contact our office to schedule presentations as required.